OUR CARE MODEL
At ServusCARE, we are committed to delivering the highest quality care you deserve by providing comprehensive medical management services that drastically improve the way you provide care to your patients.
ServusCARE operates across three interconnected pillars. Each is guided by evidence, powered by people, and measured by outcomes.
Case Management
High-touch support for high-risk, high-cost, and high-complexity scenarios.
Core Focus Areas:
Catastrophic Injury & Chronic Illness
Oncology, Transplant & Behavioral Health
Neonatal, Pediatric & Maternity Care
Complex Pharmacy & Trial Navigation
Respiratory, Neuromuscular & Immune Disorders
Post-Op Complications & Long-Term Rehab
We support members through every care transition—advocating for quality, questioning waste, and guiding providers toward the right path.
Utilization Management
Cost and care decisions are best made with clarity. We bring that to every review.
Services Include:
InterQual®-based Prospective, Concurrent, and Retrospective Review
Peer-to-Peer Clinical Review with Board-Certified Physicians
Oversight of Specialty Pharmacy, DME, and emerging treatments
Technology-supported compliance, documentation & risk audits
We keep interventions aligned with medical necessity—and budgets aligned with reality.
Disease Management
Condition-specific strategies that promote prevention, resilience, and stability.
We Provide:
Member Education & Engagement
Lifestyle and Self-Management Coaching
Evidence-Based Interventions
Measurable Outcomes Tracking & Reporting
Our model is built to reduce downstream risk and elevate long-term value for plans and members alike.
INTEGRATED BY DESIGN
ServusCARE collaborates closely with other Veritas Allies entities—leveraging in-house systems, legal and cost containment experts to build a seamless ecosystem of care and savings. This integrated structure enables us to deliver unmatched support and results across the care continuum.
​
That means no delays. No blind spots. No excuses. Just coordinated care, clinically sound decisions, and cost outcomes you can trust.